FAQ

Where can I purchase a watch?

• Right here on our website or you can click on mataiwatches.com

How much for your watch?

• Our watches range from $249 upwards please ensure to check our website 

How long to ship to NZ?

• If you use express it generally takes 2 to 4 days on DHL, if you are using standard post if can take up to 2 weeks to arrive. We advise to use DHL Express for a timely arrival. 

How long to get to Melbourne?

• It can take a day or 2 on Auspost express 

How long to get to Brisbane?

• It can take a day or 2 on Auspost express 

How long to get to Perth?

• Generally a little bit longer than 2 to 3 days as we are based in Sydney 

Can I pick up from Sydney? 

• Yes please be aware we are working from home office and pick up will be in St Marys 

Where can I buy in NZ?

• At the moment only in Christchurch at Lisa Boquet. We offer pick up. in West Auckland however you will need to purchase via our website first 

Have you got a womens watch?

• Please be sure to check our website. We will make all announcements in terms of what is available there 

You've made a mistake. Can you fix this? 

• Yes